Customer ratings

CPRC Course

My order says completed but I had more modules to complete for my CPRC I am pretty sure but everytime I click to get back in tonight, it brings me back to an ordering page. Can you confirm or let me know? It did indicate I had 5 hours of work to do. I don't feel like I did that much.

CPRC Course

My order says completed but I had more modules to complete for my CPRC I am pretty sure but everytime I click to get back in tonight, it brings me back to an ordering page. Can you confirm or let me know? It did indicate I had 5 hours of work to do. I don't feel like I did that much.

keeps getting cancelled

I have attempted 2x now and it keeps saying cancelled on it

keeps getting cancelled

I have attempted 2x now and it keeps saying cancelled on it

Time course

when can take my course and how?

Time course

when can take my course and how?

Need Order Assigned to different eMail address

I need this order transferred to email address kara@bizwrite.ca. Catherine Kuryllowicz. I did not use her email address when placing the order, as the first page in the ordering process requested billing information, not recipient information. Your assistance in resolving it is greatly appreciated.

Miss

Please my name is GLORIA ODI ANTWI…I didn’t add my middle name please can it be corrected on certificate so i download it again

5

how get back into my course bois.

website hurts my soul. class is great.

milcah ngaruiya

This site is very confusing to navigate

Waste of money

I had trouble accessing the course and nobody helped me.My.money got wasted.

first aid trainnid

EBONDE Patrice

service

service

livraison rapide. merci

1

excellent

good

Website issues

I just find the website not easy to navigate. I've been looking where to print my certificate for 5 minutes now. The whole website is not user friendly.

Can't access course

Can't access course a full 24 hours later

Can't access course

Can't access course a full 24 hours later

Can't access course

Can't access course a full 24 hours later

Course

Not happy can’t sign in to do course

Remove Certificates Before In Person Training

The course was fine but they require you to bring your completion certificate to the in person training but remove it from your account before the training. Seems like an ineffective system.

Good

I learn many things.

M

Great course

very informative and a great refresher

Not pleased

I didn't get to complete my modules and my plan was to complete tonight.

Not pleased

I didn't get to complete my modules and my plan was to complete tonight.

Not pleased

I didn't get to complete my modules and my plan was to complete tonight.

good

Couse was easy, and accessible. Was able to complete, but was difficult to get in to do the other portion of the course needed for the whole certificate.

I’ve got a bunch of quiz questions that i have questions about the answers.

Why are jellyfish stings in a first aid program that is done in a province that is nowhere near any sea waters?

Beverly O'Gorman

This course was never completed nor did I even start the course. Please confirm that Community Living Greater Sudbury was not charged for this course?

Christine Lucas

Christine Lucas

Christine Lucas

experience

5

Excellent study material

Cant access the course

I cant access the course and is saying I had already completed. I would like to know hpw can I start the course. Its very urgent.

Life Savers101

some questions I was unable to submit the correct answer i.e.. although I selected to remove the cap on the Maloxane injector it would not indicate this. and the 3 B's I marked as TRUE on the question Breathing Bleeding, and bones it said it was wrong so I redid the quiz and put false and of course it said wrong as it was so I attempted the third time and selected "true" and it finally said correct . I took a photo to show that both answers were marked as incorrect . That being said it got a bit frustrating . The presentations were very good

5

5

experience

good, thank you for your reference.

Good and thorough

level c first aid and cpr

the course has been great so far . the site is hard to navigate , however going good

I need access again

I completed my online training January 2023 and I haven't had time for a class. I need to redo the online module :)

Basic First Aid & CPR level C - BLENDED

Easy to navigate, informative, but I don’t remember finishing it!!!

It says completed

I did not start the course and it says completed. I tried calling them and no one is picking up the call. I need my money back!

Good

online course

It was sufficient enough for what I needed

Basic First Aid & CPR Level C

Couse was informative and Educating

Time

Too much time is allotted to read and/or watch videos. The online can be completed in maybe 3 hrs, not 5 to 6

Excellent Online Course

I enjoyed the mixture of reading and videos. Everything I would need to know in my work and home environment was covered clearly. I liked that each module had a quiz as opposed to a test at the end to ensure you were on the right track all the way through.

i didn’t finish it

hi i didn’t finish it

Great experience!

Good experience. Very informative lesson.

First Aid CPR

I thought it was well thought out and it was easy to follow.

1

1

noioiml

Daycare supervisor

I did not take any lesson, where is the material on line I did not complete any thing yet, please send me the lesson. I need the downloads for what I paid. thank you.

Informative Course

I enjoyed the course, however I did notice quite a few spelling/grammar mistakes throughout the course. I just wanted you to be aware of it. Thank you

great

Nice experience

Mr

I’m not able to start the online training

N/A

Intermediate First Aid

Very fast & efficient

CPR level -C

Eye Injuries

There is no way to get 100% on the quiz. If you see an eye out of the socket the first thing you do is call 911 but it was wrong when I clicked all the other answers they were all wrong. It wont let me move forward unless I get 100 but there is no way that you can. Can you please fox the quiz for that module.

Talicia Brouwer RN

Very easy to navigate and understand

*****

Robert Simoneau

no certificate found

as shown in conclusion but no certificate was found

no certificate found

as shown in conclusion but no certificate was found

good expirence

Not completed

Its saying the course was completed but I havent done it yet???

Cpr

:)

lineman

ceritificate

unable to find certificate says completed

I did not take the course how can it be marked completed?

how can this be completed I never took the course

cpr level c-blended-sudbury shop

excellen learning experience.

Was a good course

A little to big of a class for me but it was okay overall

HCP

Timing is Key

I have no complaints about the content, though there are typos which I find silly. My complaint is with the lengthy waits for timers on most of the pages. I regularly had 1.5 to 2 minutes of extra time to simply wait. It was disruptive to the flow of the course and I found myself doing other work alongside the course.

Certificate

If it’s completed where is my certificate

Certificate

If it’s completed where is my certificate

Intermediate First Aid and CPR Level C Blended

Great training, 5 stars for excellent. Lots of time for each module.

Server Speed

You need more bandwith for your servers and faster loading speed. Maybe a server upgrade?

Don't recommend.

Overall, the online module lessons were fine. but, lacking a LOT of customer service skills. I emailed yesterday to reschedule my course for today due to unexpected issues, no reply. I understand they may be busy, so I also called. No one answered the phone or called me back. Not to mention, my friend tried to book a course a week ago and never got a confirmation email back. At this point I want to return my product and get my money back and book a course somewhere else but due to the return policy, I would not get my money back, so I am kind of stuck to try to figure it out with a company with awful customer service.

Online Portion of Basic First Aid & CPR Level C

Great content, comprised of both video as well as slides. Very informative.

Nice experience

Nice experience

HCP

Access to temporary certificate

Where are we suppose to find this temporary certificate? Would be nice if you would have access to it here. Also not everyone has printers. I do not know where this temporary certificate is. Tried looking in my emails and I cannot find it so I guess that is not happening showing you people this temporary certificate

Access to temporary certificate

Where are we suppose to find this temporary certificate? Would be nice if you would have access to it here. Also not everyone has printers. I do not know where this temporary certificate is. Tried looking in my emails and I cannot find it so I guess that is not happening showing you people this temporary certificate

Access to temporary certificate

Where are we suppose to find this temporary certificate? Would be nice if you would have access to it here. Also not everyone has printers. I do not know where this temporary certificate is. Tried looking in my emails and I cannot find it so I guess that is not happening showing you people this temporary certificate

Request to rebook Live Training

Hello. I was unable to attend the initial live session. I want to pay for a new session. Please provide instructions for me to do so. Thanks William Wilson

good online

enjoyed online way of doing course. timed movement through slides was a bit much tho.

Review

It was enjoyable, the instructor was very knowledgable.

First aid

great course just takes forever id be done reading and still have to wait an extra minute sometimes 2

Having problem

I am not able to study my modules as I completed 40%and than it got vanished

First Aid and CPR Level C

Very well put together, timer on frames are very long. just can't find my certificate.

Joanne

Course was very well put together! Educational, fun and easy to navigate!!!

No response for in class portion

I finished this online portion and have tried contacting the sudbury office to complete the in class portion- as it is only valid for 3 months and have not received a response. This course is not cheap so it would be great if someone could contact me to get this done for school.

Replacement cards

Ive been in contact a few different ways and have logged into this account with no eay to prove i have this course to my employer for their records. I start monday at 730. Ive been trying since monday of last week while working on the road with a different company. Hopefully your respond this weekend so this opprotunity with a new employer doesnt start off on the wrong foot.

Thank You

Spelling and grammar mistakes a plenty, and navigating this site is a horror. But with Covid 19 a foot and causing so much disruption. They did a bang up job putting this together, so we can all continue doing what we need to. Thank you.

M.Blanchette

This was a great course. Really enjoyed it. 5/5 See you soon

good

Great experience, it was very informative and I enjoyed the interaction of the activities!

good

Great experience, it was very informative and I enjoyed the interaction of the activities!

standard first aid and cpr level c

it was a long course to take but I finished the course, not sure how to print off the certificate of completion, if would be nice if you can print it out for me on your end. It would be greatly appreciated and if you can send my certificate to my email address - Rmaiangowi@wbe-education.ca. Thanks Rachael Maiangowi

Can not retrieve any course Material

Looking to do a small refresh on my reads of the Course I took. Now unable to view Please help.

certificate

were do i print my interim certificate?

Feedback

Hello, This is a very informative CPR course. I also downloaded he manual but not all of the information is in there. Is there a possibility of downloading the course? In addition the timed portions made it difficult to complete without some frustration. I am a quick reader, in some parts I was waiting 1minute + after I had read the material, highlighted the manual and made other notes. So went by much quicker and I was able to advance right away. Overall I was please with the content. 3.5 stars

Problem

I do not know how to do online training, plese call on my number as soon as possible.

a

course

I enjoyed the course.

Online portion

enjoyed doing the online portion of the CPR training at home

Uncertainty of completion

I did not complete test, I cannot get back in and I did not get a certificate even though it says complete?

CPR Levelc-blended

Hi my wife Rocio Gavidia was doing this curse but by mistake she exited after finish the first two modules how she can come back and continue whit the others modules

needs improvement but overall a good course.

The overall course was of good quality but some minor adjustments can be made for accessibility purposes and convenience for the consumer. Modules are timed and cannot be marked complete before the allotted time is over, which can be annoying when you are finished reading with 2 minutes remaining. I suggest users download read-aloud technology until the program can read the content to the user, justifying the allotted time and making it accessible to individual with diverse learning needs.

first Aid and CPR

Very good and clear, easy to understand.

Awesome~ THANKS

excellent